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Tour authoring

Authoring starts under the organization's Guides section in the dashboard. Indoor and fixed tours open the tour editor. Experience packages, plans and walking guides use the day-plan workspace. Existing outdoor tours remain editable through Guides and their existing URLs.

Creating a tour​

Choose Create in Guides and select an available indoor or fixed tour. The tour creation flow collects:

  • Name
  • Tour type: indoor (free exploration) or fixed (scheduled route).
  • Assigned contacts when the workspace scopes tours to specific customers—fields may be limited if the user's role only covers assigned records.

Successful creation opens the tour editor.

Tour list​

The list view shows image, name, type, stop count, visibility, and created date. Actions such as Visit, Duplicate, and Delete respect organization permissions.

Core tour editor​

The editor groups settings into sections such as identity and descriptions, visibility, media, tags, linked landing page, CRM assignments, indoor overview behavior, meeting geography where relevant, narrative introduction and closing content, and an end screen with optional offers, polls or votes, related tours, and recommended stops.

Existing outdoor tours can have a numeric Price when supported online checkout is ready for the organization. Indoor and fixed tours do not support paid prices. Itinerary guides have their own price calculation; see Commerce and access.

Descriptions and longer copy support multilingual authoring consistent with the rest of Scoutello.

Route and stops​

The route editor is where teams order steps, tune outdoor paths, edit transitions, attach images or audio, manage indoor site-plan pins, and connect recommendation markers.

A places library or reusable stops list—where enabled—lets operators attach existing stops without rebuilding content from scratch.

Guides and invitations​

  • Guide contacts on the tour can surface as guides on the guest experience when your organization does not present only the organization as creator.
  • Invitations—where email invitations are used—are accepted through the standard dashboard invitation flow so guides are linked cleanly.

Permissions combine tour capabilities with guide-oriented shortcuts where configured; see /reference/permissions.

Analytics and assistant​

Tour detail may include analytics tabs for performance insight.

Where assistant features are enabled, teams can attach curated reference material so guest answers stay consistent with published tour content.

Sharing​

Resolve publication warnings, choose the intended private or public visibility and save. Visit becomes available after the tour leaves draft visibility. Check the guest experience before distributing its link or QR code.

Related: Tour types, Commerce and access, Dashboard: Tours, Site plans.