Web apps & tours — overview
The Web apps and tours category is where operators build and maintain guest-facing browser experiences. It brings together performance analytics, landing page authoring, tour authoring, reusable location data, offers, contact forms, site plans, questions, galleries, and FAQs.
Most items require landing-page, tour, or related permissions. Analytics can also appear for assigned tour guides so field staff can review performance without becoming full administrators.
Landing pages versus tiles: A landing page is the published guest shell; tiles are ordered modules editors attach (calendars, chats, quizzes, nested mini-apps). Product terminology and tile-by-tile notes live in /product/landing-pages-and-tiles.
Sidebar map
| Area | Typical route | Permission signal |
|---|---|---|
| Analytics | /organizations/:id/analytics | Landing page, tour, or guide assignment. |
| Landing pages | /organizations/:id/landing-pages | landing-page:list or landing-page:read. |
| Tours | /organizations/:id/tours | tour:list, tour:read, or guide assignment. |
| Places / place groups | /organizations/:id/places, /organizations/:id/place-groups | Tour or landing-page visibility. |
| Offers | /organizations/:id/offers | offer:list or offer:read. |
| Contact forms | /organizations/:id/contactforms | contactform:list or contactform:read. |
| Site plans | /organizations/:id/siteplans | landing-page:list or landing-page:read. |
| Questions | /organizations/:id/questions | landing-page:list or landing-page:read. |
| Gallery | /organizations/:id/gallery | Shown for typical Web apps and tours users even when some other rows require explicit landing-page or tour scopes; if the link is missing, check organization context and blocking state. |
| FAQs | /organizations/:id/faqs | landing-page:list or landing-page:read. |
Operational model
The group works as one toolbox:
- Landing pages publish the guest web app.
- Tiles decide what guests can open or do inside that web app.
- Tours provide structured routes, stops, audio, and guide flows.
- Places, place groups, and site plans supply reusable maps and orientation content.
- Offers, contact forms, questions, FAQs, and galleries feed modules landing pages surface.
- Analytics shows adoption and engagement.
When troubleshooting, start from the guest-facing symptom and walk backward through publishing state, tile configuration, linked records, and permissions.
Related concepts: Landing pages, Tile reference.