Site plans
Site plans provide image-backed or layout-based orientation for complex venues. They are managed at /organizations/:id/siteplans and can be surfaced to guests through the sitePlan tile.
They are useful for places where a normal map is not enough: indoor venues, hotels, exhibitions, fairs, museums, conference floors, campuses, or multi-zone destinations.
What Site Plans Solve
Site plans help guests answer:
- Where am I in this venue?
- Where is a room, booth, stage, reception, restaurant, or service point?
- Which area belongs to this event, tour, or hospitality experience?
- How do I orient myself when GPS is not reliable indoors?
They also help operators keep venue orientation consistent across landing pages, tours, and event experiences.
Authoring Flow
Start by uploading or selecting the floor plan or orientation image. Add relevant places, stops, zones, or points of interest, then check labels and translations for guest-facing languages. Link the site plan from a landing page tile or tour context and test it on a mobile screen before printing QR codes or launching an event.
Support Notes
If a site plan appears wrong in the guest app, first check whether the correct plan is attached to the tile or tour. Then verify the underlying image, point placement, and organization. For indoor tours, also confirm whether the tour route editor uses the intended site plan.
Related concepts: Destinations use case, Tile types.