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Places & place groups

Places are reusable location records for maps, recommendations, tours, landing pages, and events. Place groups bundle related places so operators can present or manage them as a set.

The dashboard exposes /organizations/:id/places and /organizations/:id/place-groups when the user has relevant tour or landing page visibility. Places can also appear in admin-level POI and country tooling, but this page focuses on organization authoring.

Places​

A place should represent a real location that can be reused across guest experiences. Depending on the use case, it may include an address, coordinates, description, media, tags, and operational metadata.

Examples:

  • A hotel, restaurant, meeting point, booth, stage, museum room, or attraction.
  • A tour stop or recommendation.
  • A sponsor or partner location.
  • A venue area guests need to find during an event.

Place Groups​

Place groups are useful when the guest or operator thinks in collections:

  • Partner restaurants near a venue.
  • Conference stages.
  • Recommended stops for a neighborhood route.
  • Shops, exhibitors, or service points grouped by category.

Groups help tiles and tours avoid duplicating location selections. Update the group when the collection changes, then check any page or tile that depends on it.

Guest Experience Review​

Before using a place in a guest experience, verify the coordinate and address, confirm the name is guest-friendly and translated when needed, and check whether the place belongs to the active organization or should be global/admin-managed. Test map and list presentation from the guest web app. Keep closed, temporary, or seasonal places out of evergreen pages.

Related concepts: Site plans, Tile types: stop/places.